Alexander Arun

Co-founder & Director

Over 20 years of entrepreneurial journey in the Contact Center world. Have made almost all the mistakes one can think of in the process and also Made a lot of friends. Built some great relationships and partnerships. Continue to strive to make technology work to solve real-life problems. Passionate about the ever-evolving CX space.

Starting as an architect in Fortune 500 Insight Enterprises likely brought a unique perspective to the contact center world. It helped me leverage their design and spatial planning skills to reimagine physical contact center layouts for improved efficiency and employee comfort. This innovative approach helped me set myself apart from more traditional players in the industry.

My entrepreneurial journey led me to establish Xsynergistics LLC & FlexiContact, both renowned consulting companies operating in Cisco and Genesys domains respectively.In parallel,I co-founded ContactWise, a SaaS company committed to revolutionizing the industry through state-of-the-art solutions.

I am a lifelong learner, staying informed about the latest trends and technologies in the contact center space and seeking opportunities to expand my knowledge.